When Salesforce customers seek to automate their sales commissions in Salesforce, they often approach it as an "all or nothing", "buy vs build" decision between licensing an off-the-shelf solution or building a custom solution from scratch.
The Build OptionMany organizations perceive the "build" option as engaging a systems integrator (SI), Salesforce consultant to develop a custom home-grown solution which they may mistakenly perceive as a "one-time expense", thereby neglecting the obvious need for ongoing maintenance and the significant cost of modifying a hard-coded custom solution when business rules or compensation plans change in the future, which of course they will! Additionally, the average business user writing requirements as well as the average developer may overlook critical functions such as change management, security and sharing rules, multi currency, claw backs, adjustments, draws, integration of different goal periods such as months, quarters and years, support for hierarchical team / overlay commissions, let alone the intricacies of accelerators, attainment-based tiers, etc. Ignorance of these complexities is Bliss to those embarking on a "build" decision... But only until reality hits!
The "buy" option typically involves selecting from available sales commission management tools and solutions in the market, which allows companies to leverage the expertise and resources of the solution provider and eliminates the need to hire and train specialized staff or rely on external consultants for development and maintenance. But businesses often find that pre-built solutions may not fully align with the unique requirements, business rules and workflows of their organization. They also worry that though the out-of-box solutions offer some degree of customization, there are limits to how much they can really be tailored to specific needs. This can result in compromises or workarounds that may not fully address all business requirements. And finally they worry about the high cost of licensing and professional services for implementation and future changes.
There is a third hybrid option which is often overlooked by organizations, which involves licensing a platform to use as the basis for the build, such as building a SaaS solution using Amazon Web Services, a database application using Oracle, or a CRM application using Salesforce. Specifically for sales commission automation, Salesforce customers can utilize CloudComp Commission Anything, a highly evolved platform designed explicitly for this purpose. This way when the reality of unplanned changes and requirements hits you, your sales commission automation solution is supported, extendable and ready for prime time.
CloudComp Commission Anything addresses these challenges in Salesforce by providing a cost-effective, flexible and powerful pre-built platform with a plethora of features, including extensive change management, security and sharing rules, multi currency, claw backs, adjustments, draws, integration of different goal periods such as months, quarters and years, support for hierarchical team / overlay commissions, accelerators, attainment-based tiers and more. Moreover, CloudComp is designed and fully documented to support DIY setup, configuration, and management within Salesforce, making it incredibly flexible, extendable and saving you money and time on professional services, development and consulting.